Terms & Conditions

All orders are accepted subject to prior sale and the Seller’s sales and credit terms. Any additional or different terms contained in the Buyer’s purchase order or contract are expressly rejected. Acceptance of shipped goods constitutes agreement to these Terms & Conditions.

2.1 Shipment & Transfer of Risk

Unless otherwise agreed, shipment is made F.O.B. Gastonia, NC. Risk of loss transfers to Buyer upon delivery to the carrier. Seller may select the means and route of shipment unless Buyer specifies otherwise.

2.2 Shipment Contingencies

All orders are contingent upon Seller’s ability to secure necessary raw materials. Quantity variances of ±10% constitute acceptable delivery.

2.3 Delays

Seller will make reasonable efforts to ship within stated timeframes but does not guarantee delivery dates. Seller is not liable for delays caused by:

• Material shortages
• Accidents or transportation issues
• Acts of God or pandemics
• Strikes or labor disputes
• Government restrictions
• Equipment failure or any cause beyond Seller’s control
• Seller is not liable for special or consequential damages resulting from delay or non-delivery.

2.4 Partial Shipments

Seller may make partial deliveries, which shall be accepted and paid for at the contract price.

3.1 Invoices & Due Dates

Invoices are issued on the shipment date. Payment terms are Net 30 Days when credit is approved.

3.2 Price Changes

Prices and quotations are subject to change without notice. Any unshipped portions will be billed at the price in effect at the time of shipment.

3.3 Taxes

Prices exclude any federal, state, or local taxes unless otherwise stated. Applicable taxes will be added to the invoice.

3.4 Credit

Credit terms are granted at Seller’s discretion and may be adjusted or revoked at any time.

3.5 Default

If Buyer defaults, Seller may exercise several rights, including but not limited to:

• Requiring immediate payment of all amounts due
• Cancelling or suspending open orders
• Reclaiming or repossessing goods
• Accelerating all outstanding invoices
• Seeking damages

4.1 Limited Warranty

For 90 days from shipment, Seller warrants that goods will:

• Conform to Seller’s specifications
• Be free of liens
• Be free from defects in materials and workmanship (under normal usage)

Deterioration from improper storage or handling is not covered.
EXCEPT FOR THIS WARRANTY, SELLER MAKES NO OTHER WARRANTIES, expressed or implied, including merchantability or fitness for a particular purpose.

4.2 Technical Advice

Seller may offer technical advice, but is not liable for results or consequential damages arising from such advice or from Buyer’s use of materials or products.

4.3 Buyer’s Remedies

If Buyer identifies a defect within the warranty period:

1. Buyer must notify Seller in writing within 10 days of discovery.
2. Buyer must give Seller reasonable opportunity to inspect.
3. Seller may choose to repair, replace, or refund the purchase price.

Seller’s determination is final. Seller is not liable for indirect, special, or consequential damages.

5.1 Return Authorization

No brushes may be returned without a Return Goods Authorization (RGA) number. Returned items must be in excellent condition, unused, and in original packaging. A restocking fee of 15%–75% may apply.
SPECIAL COMPLETED BRUSHES ARE NOT RETURNABLE.

5.2 Special Merchandise

Custom or special brushes are produced to Seller’s tolerances and may vary within normal manufacturing limits. Buyer acknowledges that suitability must be evaluated by the Buyer.

Any Buyer-requested cancellation or alteration of an order is subject to Seller’s approval and may incur charges for work already performed.

Prices may change without notice. All orders are subject to acceptance at Seller’s home office.

8.1 Applicable Law

This Agreement is governed by North Carolina law.

8.2 Venue

Any disputes must be resolved exclusively in the federal or state courts of Gaston County, North Carolina.

8.3 Time Limit

Buyer must bring any action arising from this Agreement within one (1) year of the event giving rise to the claim.

If any provision of these Terms & Conditions is found invalid, the remaining provisions remain in full force.

These Terms & Conditions represent the full agreement between Seller and Buyer and supersede all prior communications unless expressly agreed in writing.